Support Policy |

Support Policy

Our team of technical support engineers offer free worldwide technical support via e-mail and Livechat and are available to call in the UK, Germany and US on local rate phone numbers. This support is offered for the lifetime of your product. The only exception to this is with regards to software drivers and other software where due to the ever changing OS platforms we aim to support all products for at least two years beyond the point the product is discontinued (no longer available for general sale), unfortunately it is not always possible to offer support in the form of software and driver updates beyond this period. There is, however, no limit to the time our support team will be on hand to help you get up and running and overcome any technical issues you have using our products.

Click here to contact our support team.

For warranty and repair click here.